After you have chosen your tank you will be wanting to plan for your delivery. Tanks are large items to handle and to deliver, so a great delivery does require a certain amount of preparation.
The first step is to discuss your delivery location with your store’s irrigation expert. Please be aware that additional charges may apply for deliveries outside the shaded area.
When ordering a 24000 litre or a 35000 litre tank, it is important to note that due to their size they are both classed as oversized loads on our delivery trucks. Vicroads may require permits at an additional charge depending on your location.
This handy Vicroads app helps to identify if a permit may be required:
Web links do move from time to time. If the above window does not appear to be working, it can be found on the Vicroads website here. On this page you will be able to find the Oversize & Overmass (OSOM) network map.
If you have a delivery timeframe in mind we will always do our best to deliver to that. Please make it clear to your reseller though so that our delivery team can be made aware. For speediest possible delivery, being flexible helps.
When ordering, please advise your full delivery address and clarify any ambiguous locations or restricted approaches, if you have site access restrictions and any other special delivery requests. Issues we need to be aware of include mud, low trees, narrow driveways, parking restrictions, nearby schools, alleyway access and so on.
Vehicles on site
When planning for your delivery day, it is important to note that our delivery vehicles are up to 19 metres in length, 3.5m wide and 4.5m tall. It is helpful to position the truck as close as possible to where you want your tank, however our vehicles may only enter your property provided:
- it is safe to do so
- clear access is provided for the vehicle (suitable pathway, adequate clearance each side and clearance above - this includes tree branches)
- there is no risk of damaging the vehicle, the tank or your property (for example, we will not move tanks over a sealed driveway)
- it can be done within a reasonable time frame (10 minutes)
Otherwise, tanks will need to be left at the nearest practical location at our driver’s discretion.
Tanks on site
You will likely have chosen where your new tank will be positioned by this stage. It is important to note though that our drivers can generally place tanks next to the truck only. If tanks need to be moved onsite, you must arrange for further assistance and have planned a clear route to where you want your tank. The points listed above in ‘Vehicles on site’ also apply when moving tanks.
If you have chosen a large tank, which includes round tanks 10100 litres and above and slimline tanks 4000 litres and above, on the delivery day you will need two able bodied people ready to assist the driver with unloading.