We like hearing from our customers. If things aren't going to plan, we want to hear that too.

With a significant purchase, you need to know that the product you have chosen has excellent after sales backup support.

If you have a concern

The best first step is to check the installation instructions. This very useful information is supplied with every Melro domestic tank, and is viewable from the following link.

Rainwater Tank Installation & Warranty

If you still have a concern, please contact us. Email your name, contact phone number, description of the concern, close up photos, and a wide range photo showing the tank access to: melro@melro.com.au. We will then contact you to work through the process.